I wanted to take the time out to say thank you and share my story of how Sevan Motorworx SAVED my car! The beginning of June I took my 2014 BMW X drive 535i for an basic oil change (no major issues) at the BMW Dealership (will not disclose which location). My car at the time only had 58,000 miles. I was told that I need an oil gasket and some other things that ultimately cost $3500. This thankfully was covered under warranty. After job was completed and I picked up my car less than a week I started to hear a ticking noise under the hood. I panicked because prior to any work on my car there was nothing wrong. I took my car back to be told, "It was nothing that we have done. Good thing you brought it in because it appears you need a new engine". I was totally speechless. Long story short, the warranty company sent someone to diagnose the car and from there requested that my car go back to where it was purchased. The car went back to the dealer where purchased and to be sure they reached out to Sevan Motors. After diagnosing my car Joe went over and beyond by taking his time to explain what was going on as well as showing me. My car did not need a $15000 engine. It was the vacuum pump. Although costly it was not $15000 and this too was covered under warranty. My car was misdiagnosed and I was without for 2 weeks. I will definitely take my car back for service and will and have recommend Sevan Motorworx. The customer service and the expertise and knowledge of this establishment is amazing! They could have easily said yes she needs a new engine and made a big profit.. I will definitely be bringing 'Black Diamond" or future maintenance.